….I made a mistake. I am posting this because I gave the person my name when he asked for it.

Mr. D, I regret the way our conversation went and I accept responsibility for my part in it.

The information I was trying to impart to you is this: You have to contact the organization directly to get the result you want. They won’t listen to me. That is why I said: “I can’t do that.”

We now return you to our regularly scheduled blog, already in progress.